“True REST is committed to providing the highest quality flotation therapy experience to all customers. Our mission is to share the miraculous benefits of floating with the world and make it approachable and accessible for all.”

COMPANY PRINCIPLES

SERVE OUR CUSTOMERS

Our customers deserve the same level of quality, respect, value, and professionalism that we would want for ourselves. We believe our company exists to help our customers live a more meaningful and enjoyable life. Our goal is to set the standard of excellence for the industry.

WE ARE THE INDUSTRY LEADERS IN FLOAT THERAPY

We are experts at what we do. We have the tools and the training to deliver on the promises we make. We are committed to doing it right the first time. If we fall short, we make it right. We are always looking for ways to improve our performance and business.

WE MAKE IT EASY FOR YOU TO RELAX

Floating can be a vulnerable experience. Our goal is to create a warm and inviting atmosphere in which our customers can feel comfortable and secure. Our speech and demeanor must be professional, calm, and well-informed.

We maintain a high level of training for our team members, providing them with the tools they need to give each customer the respect and consideration they need.

EACH CUSTOMER IS OUR MOST IMPORTANT CUSTOMER

We understand the unique needs of each customer and tailor our service to meet them. We give each of our customers personalized attention, addressing them by first names, greeting them with a smile, eye contact, and a handshake.

We ensure complete satisfaction. We are willing to go above and beyond the call of duty to provide the highest quality flotation experience to every customer.